The Chris Project

Joanna Zhang is the award-winning founder of The Operations Genius and creator of the world’s first Fractional VA Service, a revolutionary approach to operational support that gives entrepreneurs the flexibility, accountability, and expertise they need, without the overhead of a full-time or part-time team. Recently honoured with the 2024 Stevie International Business Award for innovation & 2025 Best In Business International Award as "company of the year" in Australia region, Joanna has transformed the way small business owners and thought leaders scale sustainably.

She began her entrepreneurial journey not as a consultant, but by building a support team for her own ventures. Seeing how her systems, structure, and human-centered leadership could help others, she opened these resources to fellow entrepreneurs, creating a business model that marries operational precision with empathy and conscious leadership.